Checkers Support

Need help with Checkers – Online & Offline, found a bug, or have a suggestion? We're happy to help.

Contact Us

We usually reply within 2 business days. To help us solve your problem faster, please include:

Your device model and operating system version (e.g. iPhone 15, iOS 26)
The app version (shown in the App Store or Google Play)
Your in-game display name, if your question is about your account
A short description of the problem and, if possible, a screenshot

Frequently Asked Questions

How do I sign in and keep my progress?

The game signs you in with Apple Game Center (iOS) or Google Play Games (Android). Your level, coins, statistics and items are saved to that account, so sign in with the same Game Center or Play Games account on a new device to keep your progress.

I can't connect to online games.

Check your internet connection and try again. If you're on public or work Wi-Fi, try mobile data. You can always play offline against the computer or with a friend on the same device.

Which checkers rules can I play?

Ten modes: American Checkers / English Draughts (with mandatory or optional captures), International (10x10), Spanish, Brazilian, Russian, Turkish Dama, Thai, Czech Dáma and Italian Dama. Pick one from the main menu; the rules of each one are explained right in the game.

How do I play with a friend online?

Create a Private Game and share its room name with your friend, or add them in the friends list and send an invite.

How do I change my display name or country flag?

Open your account from the main menu and edit your name or country there.

How do I delete my account and data?

Email us at daniel.ashraf@kemitware.dev with your in-game display name and we will delete your account and its data. See our Privacy Policy for details.

How do I report a player?

Email us with the player's display name, the approximate date and time, and what happened.